GPHA Clouds

Protect Your Data and Minimize Expenses

Created in 2003 to give Great Plains Health Alliance hospitals the option of “Shared Application Support,” the Midwest Health Systems Data Center helps Critical Access Hospitals by:
GPHA Data Systems

Here are Some of the Features

Complete Coverage

The Midwest Health Systems Data Center offers first-line local support 24/7, 365 days a year (includes weekends and holidays). The data center includes a server farm and primary hardware resources, disaster recovery, back-up solutions, and hot site redundancy.

Frontline Response

When the user experiences a problem, the user places a phone call that is answered by a human being who is somewhat familiar with the user’s facility and the software. The user does not have to log a ticket with the software vendor and wait for a response that may take several days, if it ever comes at all.

Experienced Team

The support team includes local experts and GPHA employees with more than 230 combined years of experience. The professionals on staff include CIOs, network specialists, and RNs.

Lower Costs, IT Budgets, Affordability

Primarily, all implementation of new software applications are done with Midwest Health Systems Data personnel, which minimizes expenses to the hospital by not having to pay for airfares, and many times overnight stays are not necessary. Implementation is usually preceded with several conference calls as well as a site visit.

Many of the hospitals have limited IT resources. Midwest Health Systems Data Center’s implementation teams and support personnel help minimize the need for a resident IT person.

Lower Risks

Midwest Health Systems Data Center houses all the necessary hardware and software and is responsible for data redundancy, security, back-ups, and disaster recovery contingencies to keep user downtime at a minimum. This also should minimize expenses at the user’s end by needing less hardware and software (servers, racks, etc.), technology personnel, and climate control environments. This also means less physical floor space and less power consumption for the hospital resulting in lower utility bills.

Training

Education expenses are minimized because the training takes place with Midwest Health Systems Data specialists either on site, or at the training center in Russell, Kansas, eliminating airfares and minimizing big city overnight hotel expenses. Expenses are also kept at a minimum by utilizing the “super-user training” approach versus training all staff.

Familiarity

All hospitals supported by Midwest Health Systems Data Center are comprised of 25 beds or less. These Critical Access Hospitals are primarily located across the state of Kansas. Staff is very much attuned to the operations of small CAHs versus large Acute Care Hospital environments.

Customization

Although we strive to keep software customization to a minimum, our experienced staff may, upon a user’s request, generate that “special” report or tweak a certain report to the user’s liking.

Software Updates

Software maintenance and software releases are performed by Midwest Health Systems Data Center personnel in a timely manner, bringing to the user the most enriched and updated version of the software application.

Software Participation

Several members of the staff serve on the Vendor’s Focus Groups who have a voice in shaping new features of the software.

Healthcare Updates

Users have access to personnel that have up-to-date knowledge of the HIPAA Privacy and Security laws and the Meaningful Use and HITEC Act. Midwest Health Systems Data Center staff have easy access to experts who are constantly keeping staff and hospital personnel apprised of the latest legislative updates affecting today’s hospitals.

Contact GPHA at (785) 543-2111 to find out how to protect your hospital’s data and minimize expenses.